A client elected to annuitize their IRA annuity in 2009. They also have other IRA's in brokerage accounts. We are confident that the payout from the IRA annuity in 2010 is enough to cover RMD's for all of their IRA accounts. However, the insurance company says that once an annuity payout option has been elected, they can no longer calculate year end policy values, meaning we have nothing to base RMD calculations off of. Is this standard practice for the insurance industry? Are insurance companies still required to send form 5498 on a policy in payout?